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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
General knowledgeoverview of current economic environment, including:characteristics and impact of economic and business cyclesinterest rates and exchange ratesinflationgovernment monetary and fiscal policyoperations of financial markets, including:roles played by intermediaries and issuersstructure and interrelationships within the financial marketsinterrelationship between industry sectorsfinancial products, including:concept of a financial product – general definition, and specific inclusions and exclusionstypes of financial investment productstypes of financial risk productsCore insurance knowledgeoperation of insurance markets, including:definition of insurance productcharacteristics of and participants in the Australian insurance marketroles played by intermediariestypes of insurance products, including risk insurance products, investment life insurance products and general insurance productsaspects of insurance products, including:conditions, exclusions and levels of coverage of risk transfer productsorganisational standards for documentationpricingfee structures and charging methodologiestaxation issues in relation to insurance products and marketsadvisory functions for life insurance, including:role of insurance adviser, broker and agentparticipants in the insurance advisory services marketrange of services providedprofile and financial information of the clientappropriateness of a risk assessmentethical considerations relevant to advisory functionskey legal environment factors, including disclosure and compliance covering:role of representative and adviserlegal principles relating to key Acts relevant to performance evidencerelationship between ethics and regulatory requirements, including good faith, faith, utmost good faith, full disclosure of remuneration and fees, and any other conflicts of interest that may influence adviser’s recommendationrelevant industry standards and codes of conductregulators’ guidelines relevant to the provision of general or wholesale advice in life insuranceresolution procedures for internal and external complaintsSpecialist knowledgekey aspects of life insurance, including:types and classes of life insurance products and policiesstandard cover and relevant deviationsproduct developmentpolicy wordingsunderwritinginsurance claimspremium rating and risk assessmentinvestment strategy in relation to investment components of life insurance products.